Customer Service Automation
· 8 min read
Introduction
In this blog, I explore how a complex problem with moving parts can be solved, by having it broken down into smaller problems to be solved—automatically.
In this blog, I explore how a complex problem with moving parts can be solved, by having it broken down into smaller problems to be solved—automatically.
It has been a while since I last shared my thoughts on designing and building an Agentic RAG system in my previous Medium Blog. In this post, I aim to first discuss the inspiration behind building the system and then delve into the challenges I encountered, along with potential future hurdles.